The Seven Habits models of management and leadership

1. Be proactive. This is the ability to control one's environment, rather than have it control you, as is so often the case. Managers need to control their own environment, using self-determination and the power to respond to various circumstances.
2. Begin with the end in mind. This means that the manager needs to be able to see the desired outcome and concentrate on activities which help in achieving that end.
3. Put first things first. Managers need to personally manage themselves and implement activities which aim to achieve the second habit – looking to the desired outcome. Covey says that habit 2. is the first, or mental creation; habit 3 is the second, or physical creation.
4. Think win-win. This is the most important aspect of interpersonal leadership because most achievements are based on cooperative effort, therefore the aim needs to be win–win solutions for all.
5. Seek first to understand and then to be understood. By developing and maintaining positive relationships through good communications, the manager can be understood, and can understand the subordinates.
6. Synergize. This is the habit of creative cooperation - the principle that collaboration often achieves more than could be achieved by individuals working independently towards attaining a purpose.
7. Sharpen the saw. Learning from previous experience and encouraging others to do the same. Covey sees development as one of the most important aspects in being able to cope with challenges and aspire to higher levels of ability.

Ex.2.Complete the following sentences.