Ex.1. Choose the correct explanation for each of the aspects of operations management.

1. Logisticsa) Another term for operations management

b) Computer studies of design system

2. Facility layout a) Organisation of departments.

b) Position of things and people in a work

space or factory

3.Facility location a) Geographical position of a work place

b) Place where the staff eat and relax

4. Product line a) Organisation of staff in a factory

layout b) Position of machinery and people in

a factory

5. Capacity a) Process of deciding how much a work

planning place should produce

b) Deciding when to operate at 100%

production level

6. Designa) Ideal production level

capacity b) Maximum possible level of output

7. Effective a) The percentage of a design capacity

Capacity a facility required to make a profit

b) The percentage of capacity required to

make a profit

8. Material a) Purchasing materials in the planning

Requirementstage of a project

Planning (MRP) b) Computer system to work out what is

needed from suppliers, how much is

needed and when

9. Productivity a) Measurement of output in relation to

investment (output)

b) Total volume of production in one year

10. Flowcharta) Process designed to improve quality

control

b) Diagram showing the stages in a process

11.Benchmarkinga) System of calculating the number of

staff required for a project

b) Using the high standards of compe-

titor organizations as a comparison to

improve quality

12.Just-in-time a) Way to improve punctuality among

systems workers by paying them more.

b) Control system to ensure that mate-

rials are received and deliveries made at

exactly the right moment to eliminate

storage and waste in production pro-

cesses.

13.Computer- a) Integration of information system

Integrated and equipment in manufacturing

Manufacturing to ensure quality products.

(CIM) b) Using computers to design

world-class products.

14. Computer-aideda) Computer software to assist in design-

Design (CAD) ing products, making small changes

and product testing.

b) Computer design centre for advertising

new high-tech products.

15. Flexiblea) Total automation of a production faci-

Manufacturinglity bycontrolling everything with a

System (FMS)computer.

b)Matching orders to production.

Ex. 2. Complete the sentences with the correct word or phrase from the box.